Features For Your Business

CRMTHREAD is most user-friendly, most affordable and
unique business tool that help your business

If you are struggling to grow your business, our customer relationship management software can provide you with the solutions you need to more effectively handle your customers. We understand how tedious it can be to get the seamless operations you require. We offer the services and features you need to more effectively manage your customer relationships and streamline your marketing.

Marketing needs to be a smooth process in order to properly funnel your sales lead. With our software solution, you can easily generate leads faster with email marketing and landing pages optimized for conversions, along with other tools.

  • Campaign Management

    Once we help you put your campaign together, we provide the services you need to properly manage your marketing content. Keep close tabs on what is going on with your campaigns so you can make adjustments to maximize your impact.
  • Email & SMS Marketing

    Reaching your target audience through email or SMS messages can be an effective way to get your message in front of the right people. We offer the tools you need to put together a campaign that gets results and increases the number of qualified leads you generate.
  • Inbound Call Management

    Having trouble keeping up with the sales calls coming into your business? Our services are designed to help with your inbound call management. We can put together a phone system that guides your customers through to the appropriate department and ensure your customer service meets your clients’ needs and expectations.
  • Enquiry Management

    Keeping track of enquiries and answering them in a timely manner can become difficult for companies. With our services, we will implement a system that will help you keep track of any customer enquiries and get them an appropriate response as quickly as possible so they can proceed down the sales funnel.
  • Social Media Marketing

    Social media has become a valuable tool for businesses to interact with their target audience. We offer the resources necessary to build and implement an effective marketing plan for your social media platforms. We can even help you determine which platforms best fit your target audience.
  • Print Media Marketing

    Although print media isn’t as common today, it can still be an effective tool if it is used properly. We also offer the tools you need to create print marketing materials and distribute them appropriately to get the best return on your investment.
  • Brochure & Presentation Sharing

    Presentations and brochures can help you reach your target audience and provide them with the valuable information they need to make the right decision. We can assist with every aspect of the process, from planning and creating the information to distributing it properly.
  • Outbound Call Management

    When your team needs to make outgoing calls, it’s just as essential to track them as their inbound counterparts. With our software solutions, your employees can track the calls they need to make, the outcome of those calls and any follow up that needs to be done. It’s all about making sure your customers’ needs are met.
  • MIS & Dashboard

    Our management information system features a convenient dashboard that makes it easy for all of your employees to gather the information they need. With this integrated flow, you will be able to provide your customers with a high level of service.

Increasing sales is often a top priority. With our software solution, you can streamline your process and improve your sales with effective lead management and sales automation processes.

  • Lead Management & Tracking

    Qualified leads are the lifeblood of your company. With our CRM software, you will be able to better manage the leads that funnel into your business and track their progress through the sales funnel. When you are able to more effectively manage and track your leads to grow your business.
  • Task Followups & Management

    There are many tasks that must be completed throughout the sales process. Keeping track of when these tasks should be done and when they are complete is critical to ensure your business remains productive. With our software solutions, you will be able to set messages for task follow ups and better manage your processes.
  • Sales Call Tracking

    Tracking sales calls can be a complex process, but it is also a necessary aspect of successfully closing as many sales as possible. With the assistance of our sales call tracking, you will be able to track where each potential customer is in sales funnel and what needs to be done next to move toward closing the sale.
  • Sales Team Management

    Whether you want to reward your top salespeople or you simply want to make it easy to find out how each individual is doing, our sales team management tools can produce the results you’re looking for. This software offers real-time updates and ensures you always know what’s happening with your sales team.
  • Proposal & Quotations

    Proposals and quotes are an excellent way to show your prospective customers what to expect when they choose you. However, you need an effective method of tracking and managing the proposals you complete. Keep track of the proposals and quotes you’ve provided and which ones have converted into sales.
  • Opportunities & Sales Closure

    It’s important to keep track of any prospective leads you have and which ones have closed into successful sales. Our software makes it easy to see which leads are close to closing and which ones have successfully converted into customers so you can track the growth of your business in real time.
  • Document Management

    There are many documents involved when it comes to marketing and completing the sales. You can easily keep track of and access these documents electronically. This document management can help you and your sales team remain productive.
  • Contact & Accounts Management

    It’s important to keep close track of the contact information for prospective leads and your customers, as well as their account information. Our CRM and sales software is designed to make it easy to manage this information and keep it easily accessible for the entire sales staff.
  • Channel Partner Management

    Channel partnerships are a critical element in a successful business. Our software makes channel partner management easier than ever by allowing your employees to easily identify and recruit new channel partners for greater growth and increased sales. We make these processes run more smoothly to increase productivity.

MIS, Analytics and Integration

  • MIS Reports & Analytics

    Management information systems generate a lot of reports that need to be maintained and accessed by your sales and customer service teams. With our software, everyone will have instant access to real-time reports and analytics that can help move the sales funnel forward and ensure customers have the best possible experience.
  • Ready API

    Ready API provides an easy way to implement tests to determine whether your business processes are operating as they should be. Our software implements this aspect into your workflow, allowing you to identify the areas that need improvement so you can increase your sales and better serve your customers.
  • Intergration with Cloud based Telephonic system

    What happens when customers call your business? When you use our software solutions, we will integrate your telephone system into the cloud so you can more effectively manage the calls coming into your business. The right cloud-based system can channel callers to the right department and ensure they get the help they need as quickly as possible.
  • Integration with ERP or any other application

    We have designed our software to quickly and easily Integrate with ERP or any application so that, every member of your team can get the information they need to complete their tasks and remain productive. This means more sales and an improved bottom line.
  • Secured Database

    In today’s digital world, it’s more important than ever to keep information safe and secure. When you turn to us for your customer service and sales solutions, you can rest assured all information is stored in a secured database.
  • Cloud Based

    The cloud has become one of the best options for businesses of all sizes, particularly smaller businesses that don’t have the funds to set-up and maintain their own servers. When everything is stored on the cloud, everyone in your business will be able to quickly and easily access the information they need to be more productive on the job, regardless of their location, making remote work an even greater possibility.


Why Choose Crmthread

Powerful – Easy Use Software – Affordable

A. Powerful – Built Bottom Up by Industry Experts

Our software solutions are designed to put your customers first. Our industry experts have extensive experience in the customer service field and understand how to make the process more convenient for you and your customers.

B.Easy to Use – Simple, Easy-to-Use Platform

We make it easy to implement our software solutions into your current business processes. You won’t find it tedious to train your workers to use it, allowing you to quickly take advantage of all the benefits.

C.Affordable – For Small and Large Businesses

Our customer relationship management software is affordable for businesses of all sizes. In fact, our software helps level the playing field so you can build a loyal customer base.

“Client Success Story”

Don’t take our word. Check out CRMTHREAD customer stories

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